As the weather cools down, holiday decorations go up, and snow blankets the ground, it seems like the perfect time to settle down on the couch for good binge-watching Netflix session.
But maybe your plans for that were interrupted by an email claiming that your Netflix account has been suspended due to a conflict with your payment information. If you have received that message, you may have been the target of the most recent phishing scam.
More than 110 million people have already been targeted by the scam, which uses phishing emails disguised as official correspondence from Netflix to get users to enter their payment information on a fake login page.
While most scam emails are pretty easily identifiable from legitimate ones, this iteration has been referred to as ‘sophisticated’, where the display looks alarmingly similar to real correspondence from the company.
Furthermore, the phishing attempts have branched out from email to text messages as well.
So, what are the key things to look out for when on the receiving end of a phishing attempt?
Identify the sender
If something looks real but you aren’t sure about it, take a look at who is sending the email or text message. The full list of legitimate email addresses used by Netflix are marked on their actual website. If the email you received is not from one of these addresses, you may be assured that it’s a scam.
Don’t click on anything in the email.
Simply close it and navigate away. If you are concerned about the state of your account,you can navigate to the company’s website yourself and verify your information there either by reviewing your account settings, or in the case of the suspended account scam – simply try to run Netflix. If your account was suspended, you would not be able to watch shows on it.
If you accidentally clicked on any links in the email, make sure you change all affected passwords (email, company website, etc.) and if you provided financial information to a malicious website, contact your bank.
Never provide any login or financial details over email.
Big companies like Netflix will never ask you to provide your password or financial information over email. Sometimes scams take this into consideration and provide links to fake websites to trick readers into giving them their account or financial credentials. If you’ve been the target of one of these scams, don’t click on any links in the email.
If you are concerned about the state of your account,you can navigate to the company’s website yourself and verify your information there either by reviewing your account settings, or in the case of the suspended account scam – simply try to run Netflix. If your account was suspended, you would not be able to watch shows on it.
If you think that you may have fallen for one of these phishing scams, make sure you change your password on your email and your Netflix account. Furthermore, you should double check with your bank to make sure your financial information hasn’t been compromised.
If you were the recipient of one of the duplicitous emails or text messages, Netflix outlined some steps you can take listed on its website. These include instructions for forwarding the suspicious email or text message to email@example.com, which will help the company identify these scams.
This article was written by Kristina Weber of Centry LTD. For more content like this, follow @CentryLTD on Twitter!